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Frequently asked questions regarding Web Design

How does it all work?

Just click get started and follow the instructions. After you have filled out the form with information about your company, we will make a front page draft to show how we would like to make your website. If you like the design, we will ask you to pay 50% of the development fee. We will ask you to pay the outstanding balance when the site is completed and you are satisfied with it. We don’t have any hidden fees, and no deposit.

What if I don’t like the front page draft you made?

No problem. We just make a new draft for you, we all have different opinions about how a great website looks, and maybe we didn’t catch the right feel you want to express. On this stage you can also leave and find another web design company for your project.

I don’t know so much about websites. Can you help me with a hosting solution and buy a domain?

Yes, of course, we don’t expect that our clients have any knowledge at all about websites. We offer a “one stop shopping solution” and will be pleased to help you out. We don’t charge any fee for doing domain research for our clients. In fact, most of our clients need help with this important process.

Can you improve an exisiting website?

Yes, actually most of our work is redesigning existing website.

What is the price for a professional website?

We have 3 web design packages you can choose from which are starting from 699 euros (Basic package). The basic package fits 90% of our clients.

Do I need to pay a deposit for the work?

No, you only have to pay 50% of the development fee when you have accepted the front page draft, and pay the outstanding balance when the website is finished. No deposit.

I experienced that most web designers have hidden fees, do you also have that?

Absolutely not. We will never ruin our relationship with our clients with hidden fees. We always inform our clients with a welcome mail about all prices, so there is no unexpected surprises.

What aftersales support do you offer?

We offer 3 or 6 months free update and maintence service counting from the day the site is finished. After this periode we offer a maintenance service package.

Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

You may move your website to another web hosting service at any time.

How do I update my website?

You just send us an email with the changes you would like us to make on your website. Normal turn around time is inside 48 hours (In most cases we will be able to do the updates inside 15 hours).

Can you provide all services required for running a professional company online?

Yes, we are delivering a ”one stop shopping solution” We provide all services needed to run a successful online company such as:

* Web design and development
* Hosting
* Website update and maintenance
* Online marketing
* Search engine optimization (SEO)
* Newsletter campaigns
* Spy on competitors service
* Consulting

How long time does it take to create a complete website?

The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client. Average timeframe for creating a complete website is around 4 weeks.

Frequently asked questions regarding Logo Design

What if I don`t like any of the initial logo designs?

We will provide you with a fresh redraw, or you can find another logo designer for your project at any time.

How long time does the logo design process take?

The process takes 4-5 days

Can I get my existing logo redone?

Yes, no problem. If your design seems to be getting old and losing its appeal, then a new design may be a good fresh start for your business. Statistics show that businesses tend to change their logo at least once every ten years.

What is the price for a Logo?

The price for a logo design is 55 euros. Note: in some of the web design packages you can get a logo for FREE

Frequently asked questions regarding Mobile Web Design

What is a mobile website?

A mobile website is a “sister website” to your existing website, which is viewable on a smart phone / mobile phone.

Do I need a mobile website?

There are a huge demands for mobile websites, due to the growth of smart phones. So get on the train and get a mobile website before your competitors.

How do I get started?

Click on getting started. Choose mobile website design and follow the instructions.

What is the price for a mobile website?

The price for a mobile website is 269 euros.

Frequently asked questions regarding Hosting

Do I need hosting?

Yes, all websites need some kinds of hosting, so everyone can visit your site.
Note: We offer 3 or 6 months FREE web hosting when you buy a web design package.

What features do the web hosting have?

. Unlimited disk space . Unlimited bandwidth . Unlimited email accounts More about web hosting features

What if I am not happy about the web hosting you offer?

You can get your website removed to another web host anytime you like.

What is the price for web hosting?

The price for hosting is 5 euros a month. Note: We offer 3 or 6 months FREE web hosting when you buy a web design package.

Will I get my own control panel?

Your site will be hosted on our leased server together with all our other sites. We are not able to provide you with your own control panel yet, but we are working on it.

Frequently asked questions regarding Search Engine Optimization

What is Search Engine Optimization?

Search Engine Optimization (SEO) is the practice used to improve a websites ranking in Google and other search engines.

Do I need Search Engine Optimization for my website?

For most companies the ranking in Google, Yahoo and Bing is very important.

Can you make top ranking with my website in Google?

We will evaluate all Search Engine Optimization (SEO) project before getting started. We will always be able to improve the current ranking, and in most cases we can make your web site ranked inside the first 2 pages in Google. But there are business fields where the competition is so hard so it is impossible. Frankly speaking, everyone wants to rank No. 1, and sometimes there are thousands of websites competing for the first page. Don’t believe SEO companies which claim they can gurantee top ranking on the first page. The industry has gotten a bad reputation because of all those promises. We work after the principle “No Cure No Pay” means if we can’t make your website ranking within the first 2 pages in Google, then it is for FREE.

What is ”No Cure No Pay”?

”No Cure No Pay” means that you only have to pay if we can reach the goal of getting your website ranked within the first 2 pages in Google with some defined keywords.

What is the price for Search Engine Optimization?

The price for Search Engine Optimization is 49 Euros a month. We work after the principle ”No Cure No Pay” which means that you are not going to pay before you have your website ranked within the first 2 pages in Google.

Frequently asked questions regarding Update and Maintenance Service

Why do I need website maintenance?

Ongoing maintenance service is essential for every website. Your website is a window to your company. And your website should always have fresh content, to ensure your visitor fell like going back to your website. Updates on regular bases are crucial for high ranking in search engines as well.

What are the benefits of website maintenance?

The main purpose is to increase the number of visitors, due to the improved search engine ranking. A updated website will always be the best way to ensure your visitors will come back to your site.

What services are include in website maintenance service?

* News update
* Upgrading of price list
* Ecommerce website update
* Picture update
* Link update
* Adding extra content

What are the typical updates you do for your clients?

* Adding new contents to improve search engine ranking
* Adding new contents regarding upcoming events and products
* Changes of prices, addresses, phone numbers and employees.
* Information about holidays
* Fixing bugs on the website
* Adding extra contents

What is the price for website maintenance?

1 year website maintance costs 11 euros a month, with this service you can get unlimited updates on your site.
Note: We offer 3 or 6 months FREE update and maintenance service when you buy a web design packages

Another company built my site, can you still maintain and update it?

Yes. We are experienced with most internet programming languages. But to be sure please send us a request to our customer service.

What information do you require to perform updates?

We need access to your web host via File Transfer Protocol (FTP).

Frequently asked questions regarding Domain

What is a domain name?

Domain is the name of your website for example www.my-website.com

Do I need a domain?

Yes, if you don’t have a domain, then you will need one. We can help you with this process for FREE.

Can you help me find a good domain for my new website?

Yes, sure. We often help our clients buy domains and do domain research.

What is the price for a domain?

The price for a domain is all depending on the extension (.com, .net, .biz, .no)
Price examples:
.com, .org, .net cost 10,5 Euros annually
.biz, .info cost 14 Euros annually
The prices above are calculated in USD from Registryrocket. View more prices. Registryrocket is not the cheapest but a safe place to buy without any hidden fees.
Note: Many domain registras which sell domains have hidden fees.