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Frequently asked questions regarding Web Design

How does it all work?

Just click get started and follow the instructions. After you have filled out the form with information about your company, we will make a front page draft to show how we would like to make your website. If you like the design, we will ask you to pay 50% of the development fee. We will ask you to pay the outstanding balance when the site is completed and you are satisfied with it. We don’t have any hidden fees, and no deposit.

What if I don’t like the front page draft you made?

No problem. We just make a new draft for you, we all have different opinions about how a great website looks, and maybe we didn’t catch the right feel you want to express. On this stage you can also leave and find another web design company for your project.

I don’t know so much about websites. Can you help me with a hosting solution and buy a domain?

Yes, of course, we don’t expect that our clients have any knowledge at all about websites. We offer a “one stop shopping solution” and will be pleased to help you out. We don’t charge any fee for doing domain research for our clients. In fact, most of our clients need help with this important process.

Can you improve an exisiting website?

Yes, actually most of our work is redesigning existing website.

What is the price for a professional website?

We have 3 web design packages you can choose from which are starting from 699 euros (Basic package). The basic package fits 90% of our clients.

Do I need to pay a deposit for the work?

No, you only have to pay 50% of the development fee when you have accepted the front page draft, and pay the outstanding balance when the website is finished. No deposit.

I experienced that most web designers have hidden fees, do you also have that?

Absolutely not. We will never ruin our relationship with our clients with hidden fees. We always inform our clients with a welcome mail about all prices, so there is no unexpected surprises.

What aftersales support do you offer?

We offer 3 or 6 months free update and maintence service counting from the day the site is finished. After this periode we offer a maintenance service package.

Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

You may move your website to another web hosting service at any time.

How do I update my website?

You just send us an email with the changes you would like us to make on your website. Normal turn around time is inside 48 hours (In most cases we will be able to do the updates inside 15 hours).

Can you provide all services required for running a professional company online?

Yes, we are delivering a ”one stop shopping solution” We provide all services needed to run a successful online company such as:

* Web design and development
* Hosting
* Website update and maintenance
* Online marketing
* Search engine optimization (SEO)
* Newsletter campaigns
* Spy on competitors service
* Consulting

How long time does it take to create a complete website?

The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client. Average timeframe for creating a complete website is around 4 weeks.

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